Cancellation
Your time is valuable as is ours. Time has been set aside just for your appointment. Please notify us 24 hours in advance if you need to cancel and reschedule for any reason without a service charge. Failure to provide less than 12 hours notice of cancellation will result in a charge for the full price of the session. If you cancel between 12-24 hours in advance, you will be charged $40.00.
- All appointments must be held with a valid credit card. You authorize us to charge your credit card if you miss your visit and fail to cancel or reschedule with at least 24 hours’ notice.
- A no-show invalidates a gift certificate or coupon meant to be used for the massage therapy session.
- A no-show will result in a charge for a full session on prepaid accounts.
- Future appointments after a no-show will require payment of a missed visit fee and pre-payment of the massage therapy session.
- Packages and gift certificates are non-refundable.